Tracked to delivery point for peace of mind
Health Pharm's chosen supplier for our "Standard Delivery"
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Please note
Due to the current coronavirus situation, we're no longer asking the recipient to sign for items delivered on or after Saturday 14 March 2020.
The recipient's name and confirmation of delivery can still be viewed at www.royalmail.com/track-your-item
Find out more at www.royalmail.com/coronavirus
- Batteries
- Aerosols
- Perfumes or aftershaves
- Nail varnish, polish or gel
Check our list of prohibited and restricted items
What time / days do you deliver?
We aim to make one delivery every day, Monday to Saturday.
We don't usually deliver on bank public and local holidays. Our public holidays details when and where our deliveries will be affected.
Details of worldwide public holidays can be found on our international incidents page. You'll also find known issues affecting deliveries in specific countries.
Our deliveries are scheduled to be completed:
- Addresses in urban areas - by 3pm
- Addresses in rural areas - by 4pm (subject to exceptions for remote areas with limited transport infrastructure such as the Highlands and Islands)
Changes to mail volumes, transport disruptions and operating issues mean that sometimes your delivery may be later in the day. Please check our Service Updates to see if there are known issues in your area.
See My item hasn’t arrived yet, what should I do? for information on when an individual item may be delivered.
